Customer Testimonials
Friendly, knowledgeable and good communication - let me know that my service was going to take longer than stated
Just bought a vehicle from this dealership and had a great experience with Josh, our sales consultant. He was very knowledgeable about the SUV we purchased, asked a lot of good questions about our needs and was very responsive when reaching out to him on line. This is our second purchase from Walser Hyundai Coon Rapids and would highly recommend them to anyone looking to purchase a vehicle.
Loved working with Andrew at Coon Rapids Hyundai! Excellent service and follow up! He even sent me a video of the car I was looking at to help with my decision making. Will choose this dealership again!
Very clean , friendly, no high pressure, they new all aspects of what I was looking at which is confusing these days , she explained everything extremely well, that's why I bought a new vehicle there
Matt had our “targeted” vehicle cleaned and ready for inspection upon arrival!! It was a terrible icy day and later in the afternoon, but he and his team did an excellent job!
I really like how clean and well-put-together the dealership is. I enjoyed my service provider. She was very professional, and kind, and helped me get the process done. My only complaint is that things can take such a long time for an oil change and tire rotation.
Nick was a great help finding me my new car. Very thurough and really focused on what I was looking for.
I can’t say enough good things about Wali Mahmood! From start to finish, he was attentive, professional, and approachable. He ensured all my questions were answered, and I never felt rushed or pressured during the process. His attention to detail and focus on customer satisfaction are truly unmatched. I’ve purchased cars before, but this was by far my best experience thanks to Wali. The dealership itself is clean and well-organized, and the staff seems happy to be there. Thanks again, Wali – you’ve earned a loyal customer!
I was involved in an accident where I was deemed not liable and was in need of a newer vehicle. I have been looking around to a lot of dealerships and Chip with Walser was the one who was very helpful and talked to me about what my vehicle needs are. He even followed up with me after I had a better idea of what my insurance payout looked like. Unfortunately, I purchased a vehicle elsewhere. Not because of anything with Chip or Walser, but because I had a previous rapport with another dealer. Chip is not pushy like a ...
Beautiful new building with an awesome sales, service staff!
Chip was great at helping me get in my new car!!
I couldn’t be happier chip has helped into a new car just want to be thankful!
Wali is the absolute best salesman I’ve had the honor of working with!
Chip was incredibly helpful and knowledgeable throughout the entire car buying process!
I didn't end up purchasing a vehicle, but Chip was great to work with, and I didn't feel any pressure one waybir another. Highly recommend.
Working with Chip was a pleasure. He's a true professional who made the car buying process easy and enjoyable.
Chip provided an outstanding car-buying experience! He's knowledgeable, friendly, and went above and beyond to find me the perfect vehicle at a great price.
Andrew Young helped me with my purchase. Andrew was personable and worked to get me the best deal.
Josh at Walser Hyundai CR made the car-buying experience very pleasant and easy. He was very knowledgeable and helped answer all of our questions without ever making us feel pressured to make a purchase.
My family and I worked with Vince. Although we ended up going to the Brooklyn Park location, we appreciated hearing his knowledge on specifically the Tucson as this was the car we eventually got. It was helpful to test drive the car before purchase as well. Thanks again Vince- we hope to do business in the future!
Fabulous customer service both online and in person! I was looking at their inventory online and someone quickly asked if they could help. They sent me all in stock cars that met my criteria in an email so didn’t have to deal with slow website. Then I said I’d set up appointment in the next week or so depending on weather since I drove 4 hrs. Set up appt promptly. The rep greeted me at the door and from there all went like clockwork!
After car shopping most of the day, we decided on the car from Walser. The sales person was friendly and gave us excellent service. He explained everything we needed to do to buy this car and didn't rush us.
I had a great experience at Walser in Coon Rapids. I was greeted at the door and was treated with respect and kindness throughout the entire process.
Tim was extremely helpful and efficient without being a typical pushy salesman. My wife and I left with a nice vehicle same day. Tim was a professional and courteous guy who just wanted to help people looking for a car. Awesome customer service!
Huge thanks to Tim for helping me pick a car. Ended up getting a Santa Fe Limited 2019 and he was so helpful. Love the car, great experience.
Service was awesome! Wali is da man !!
Chip was great, very helpful, good dealership experience!
I love the clean waiting area with free water, coffee and popcorn while I wait. The staff is nice and I LOVE having the video inspection sent to me.
Nicest dealership ever
Chip was great, I was kinda in the preliminary stages of finding a car. He was low pressure but helpful. I'll be back.
Everyone was so helpful! I’m thrilled with my new Palisade and know it will be a great place for any future service I may need.
Very clean , treated good, friendly staff very professional , trained well, they explained how to work everything, there's a lot of technology on these new cars, safety alarms warning signals ect love it. Easy to use just takes a little time to learn. Videos and manuals & the sales person really helped,
Excellent service…Annika was great to work with and kept me informed as my car was getting repaired.
I have only used the dealership 6 times since we moved to Coon Rapids and they have all been polite, efficient and very friendly. If the wait is going to be more than an hour they provide a ride home and a pick up to return. They tell me what the cost should be (baring any unexpected developments) and that is what they charge. I have talked to the sales manager and his assistant, the service manager and the greeters. I am very pleased with our relationship.
I couldn’t recommend this dealership, and specifically Nicholas and Matt, high enough. I’m 42 and I’ve been through this process 4 times and this was by far the best experience from beginning to end. In the next year or so, they will be the first place I look and I live 2.5 hours away.
Best day ever working with Chip! Made my day!
It was a great experience. The sales staff was very patient and did a great job of answering questions and showing me all the features of the vehicle.
Chip did an amazing job. Was friendly relatable and down to earth. Very respectable and would recommend to anyone.
Chip was super friendly and great to work with. Hassle free sale of a used vehicle to us. Would definitely return.
We drove 90 miles with reserved expectations on finding our next vehicle so soon after a total loss in a collision with a deer. We were pleasantly surprised by our easy rapport with Chip, and also by the up-front pricing, the cleanliness of the showroom, and the accuracy of the website description. Well done, Chip and Walser. We are the pleased new owners of a GMC Acadia!
Dealer had the car for 5 days, they need to stock more parts or have them more accessible. And also offer a car for those five days I was without my car.
Purchased used 2022 Ram Truck from them last weekend. Both Matt Z. (Fabio) and sales manager Matt B. helped us and we're fantastic to work with. Can definitely tell they care about their customers.
Second time buying/trading a vehicle in at this dealership. Met with Andrew Young right when I got to the dealership. Everything was smooth and professional from beginning to end. They had several Tuscon's available to choose from and had the exact one in stock I was looking for. Start to finish a great experience. No pressure and answered all my questions. Gave fair trade value and was happy with everything. Special thanks to Andrew Young for making everything go so smoothly! A+
Knowledable, easy to work with, did not presure. pleasent clean environment, had the car prepared nicely
Chip was helpful and patient with our vehicle purchase!
We have been dreading buying a car for a while but Chip made us feel very comfortable and at ease. I would recommend him to anyone without a doubt! Thanks again Chip!
Chip is very personable and enjoyable to work with. He made buying a car more stress free and made great recommendations!
My dealer was good and they told me everything about the car and all about the features
We had a great experience purchasing our vehicle. Everyone was super friendly, professional and helpful.
Andrew was great! Made the process super simple! Would recommend
My car started giving me problems about 6 weeks ago with the oil burning to fast out of my engine. Long story short ; through all the diagnostics come to find out my car ended up needing a whole new engine. Walser approved to get this approved as it was an internal issue with the car. I now have a new car again and hoping this doesn’t happen again. All the experts at Walser especially shout out to Jeremy for being so diligent and informing the whole time during my car going through different issues.
Chip was an excellent sales associate! 5 out of 5 stars I recommend. Great work!
I just want to thank the salesperson Andrew for being so patient with me, itis nice to know that not all car salesmen are pushy and that there are genuine ones who care about the needs of their customer. Highly recommend asking for Andrew!
Had questions about my palisades and chip was very helpful and help me to understand the all wheel drive he even showed me what to do once my service was done
Chip was awesome! He was very friendly and answered all of our questions. He worked with us throughout the entire deal making sure everything was very clear and explained in detail. Quick to respond to the issue that we had with the car getting it fixed right away and following up on the situation, making sure we were fully satisfied! Highly recommend working with Chip on any car deal!
Andrew was extremely helpful in finding the perfect vehicle for our family.
Great Customer Service, great people work here, the process was simple and straightforward, got approved and the delivery was superb.
I stopped into the dealership to the dealership and worked with Chip phet, He was extremely helpful and knowledgeable! I highly recommend 100/100 when stopping into this dealership you ask for chip! He’ll make sure to take good care of you!
Talked to Chip this evening. Great dude. Very sincere, honest, knowledgeable, and helpful. Highly recommend working with him
Chip handled us with respect and showed a sense of humor. It was nice to deal with a sales associate that wasnt overbearing. He took his time with us. It was nice not to be pushed into buying a vehicle.
Chip was quick and responsive and I appreciate it his candor. Truck was already sold and he gave me other options but my business was looking for that specific truck. Thanks again Chip. Appreciate your time sir!
Chip was a rockstar super thoughtful and very considerate
My service experience was fantastic. Final invoice was lower than quoted and my vehicle repair was finished same day, prior to the time promised. I was able to be assisted by the same service advisor and technician from last visit; I like the consistency.
Salesperson was helpful and friendly. We appreciated the low pressure approach. There were numerous technical issues with the final signing process, but that was no fault of the dealership.
Very friendly sales staff and helpful with selecting the right vehicle. The “no haggle “ pricing makes the experience much easier.
I am in the market to buy a newer SUV or truck and am actively working with Chip Phetmanivong. He makes me feel valued and he's very knowledgeable about Hyundais EV line-up. Cheers!
Enjoyed working with Chip. He drives an EV too and gave me very practical advice about whether it was right for us or not. Thanks for being so candid and upfront with us!!
I had the pleasure of working with Chip P to learn more about Hyundai. Even though I have to wait until next month to purchase, Chips knowledge and professionalism convinced me that I will buy my new car from him! I highly recommend Chip and Walser for their no pressure experience!!
A unique experience, Chip from the first moment was very kind and an agent who really loves what he does, thank you for your help and I will definitely buy with him !!!
Chip was an absolute blast to work with, I was super confused but he made the process smooth. I was between Hyundai and Subaru and decided to go Subaru. But chip was really helpful with answering all mg questions.
I really enjoyed my overall experience at this dealership. Chip had a friendly demeanor and was easy going! Once I decide to buy a car when Im ready, I will definitely be buying from him!
Even though we decided to go with a Toyota, Chip was very friendly, professional and helpful!
Natalie helped me find the perfect car! She was very professional and answered all my questions. Love my new Elantra!
natalie was very helpful and i had a great car shopping experience and would recommend her to anyone!
Andrew has been super helpful with all of my inquiries. Looking for a car is quite the process but he’s helped to make it simple.
Andrew was so friendly, helpful, and professional! Made car shopping a breeze!
Attentive, encompassing, friendly, honest open straight forward professional expedient caring easy to deal with great experience!
Chip was a great help in my car buying experience!
Chip P. Had very great customer service advocate.
Very impressed with Walser Hyundai. I worked with Natalie K. trying to make a deal on an Ioniq5, and the experience was great. I ended up going with another brand because of better year-end incentives, but I loved the no-pressure atmosphere, upfront pricing, and rapid response to a bunch of email inquiries. I’ve dealt with a lot of salespeople over the years and can’t remember one who’s done it better. Hyundai makes a great product, so I suspect they’ll see me again in the future.
Fast and easy. Walser Hyundai gave me a better price than the other dealer for the same car.
Great service. No complaints at all. The test drive was great, breaking down financing was digestible and made easy.
I was really impressed with the customer service and energy I received. Chip P. was very informative of all my questions I had. All while looking for a car for my step- daughter who just started driving. Thank you!!
Chip’s awesome 👍👍
Very helpful and upfront. Got me the deal and the truck that I wanted thanks
The person at check in was friendly. They asked if I wanted a car wash, and I said yes. However, my car was not washed.
It took longer than expected, but everything works now, it was worth the wait, thanks.
Leased a new hybrid and it all went very smoothly very friendly caring staff. They took the time to explain the process in detail.
Great service. I was looking for a used car, and the one I bought is in great condition. The experience was positive.
From the moment you walk in the door, it feels SO much better than other dealerships. The building is bright, clean and beautiful. Elivia is AMAZING. Before we even looked at a car she showed us the car's history, and made sure every detail was transparent. She had such a wonderful welcoming vibe. The company has a community-driven spirit, and a manager stopped by to talk about their Drive with Pride, Women of Walser, Asian Hmong Alliance, and Veterans at Walser initiatives. Their diversity and inclusion commitments are what made us look at them more closely, but their staff ...
Wali Mahmood was great to work with! He was very thorough and friendly. Thanks Wali! Homies like you 😉
The Walser Dealership in Coon Rapids was like working with friends. They asked the right questions and were able to find the color we wanted in the vehicle/trim we needed. Thanks to Matt for getting the deal done!
Natalie was prompt at responding to my emails - which is critical when I am buying to have it shipped to Oregon. She kept me informed on all facets of the transaction, financing and my other questions
Just recently bought a car from Natalie K and she was great!! She was patient with us and walked us through everything. She even stayed after closing to make sure we got the car and had everything in order. I highly recommend going to her for your next car!
Great quick service, I love the Coon Rapids location. Always friendly and helpful. Very professional
Helped me find a vehicle that I could afford and had everything I wanted. They help go through a few vehicles information with me and went over the various was of paying for the vehicle.
Wali made my experience incredible! He’s was knowledgeable and helpful. He made the process easy. I’ve been to other Walser dealerships and I must say he went above and beyond. He’s a great addition to Walser. It was my first purchase and he was patient and respectful. He communicated every step of the way. He truly is a representation of what a good employee is. If it wasn’t for him I don’t believe I would’ve purchased a vehicle from walser. Thank you Wali for making this purchase a wonderful experience.
Andrew Young was AMAZING! Highly recommend!
Excellent, friendly service! Our Customer Specialist was very knowledgeable, professional, and helpful. Great process/customer satisfaction improvement having the Customer Specialists also trained to do the financing. The facility was very clean, organized and welcoming. We will be doing all of our car’s servicing at Walser Hyundai Coon Rapids.
I was in the car business for 17 years, so I'm very familiar with dealership operations and different departments. Service is a difficult department to manage and to maintain a high level of customer service and satisfaction. Walser Hyundai service manager, Jeremy is one of the best of the best! My hyundai elantra is my work vehicle. I put on a lot of miles, and need this vehicle to be ready to go every day. Without going into detail, there has been more that just a few times that Jeremy has gone out of his way, and above and beyond, ...