Jacob Cronk was great to work with! He provided excellent service, made me feel comfortable throughout the entire process, and made the overall experience easy and positive. I really appreciated his professionalism and would definitely recommend working with him!

Took my vehicle into Walser's for a recall and got it back with scratches I believe they caused. They claim to have a video taken that shows the scratches before the service was performed but will not share it with me to verify the time it was taken. The scratches are exactly where they performed the recall service and very consistent with how the recall work was performed. Now they will not return my calls and will not respond to repeated efforts from Hyundai Customer Care. The scratches are minor but their location and identification is clearly linked to their recall service and should be fixed. If the video was time stamped before the service I would accept the scratches as pre-existing but if taken after the service it would strongly suggest their responsibility. Not trying to be a sour apple but if they will not share the video I can not share their conclusion nor reasonably accept any explanation for their ghosting of my attempts to resolve this issue. I like the dealership but this is enough to make me never return again and I will share this experience every opportunity I have. Very disappointed with the service manager.

Jacob Cronkite was very good in communicating all the options and walked through sale

Jake was a pleasure to deal with. Made the car buying experience very easy!

The front and rear brake work on our 2019 Tucson was completed within the scheduled timeframe and was ready when promised. The bill was slightly higher than the original estimate, but the service associate worked to get the total closer to the estimate. I appreciated her efforts.

Working with Matt has been an absolute pleasure. He is knowledgeable, understands what his customers want and need. He's not pushy at all. He makes a person feel comfortable and heard. I will always refer anyone looking for a vehicle to Matt at Walser!

Very timely with service ,and servive representative was very clear with progress and what was done.

Grant was great to work with!

Fantastic first experience with Walser Auto! After doing plenty of online research, I came in and worked with Thomas Burgess, who stepped in seamlessly when my initial contact was unavailable. Thomas was highly informative, clear, and never made me feel pressured. Manager Matt Bruce also did an amazing job breaking down my trade-in pricing and securing a great interest rate. Highly recommend this team for their transparent and professional service!

It was all a very good experience.. I love my new car. And that’s all I have to say.

They took care of my recall in a timely manner! They totally missed that my rear struts were leaking after I asked them to check them. My shop found the leak right away and I have photo proof of the leak.

Very easy process and Vincent handled everything we needed. Also took the time explained all the features.

Natalie, Eric and Faith were great! Bought my first new to me used car here and was worried about a few issues that came about with it, but it's literally no worry shopping here!! Love my new vehicle and peace of mind with it! Thanks guys!

We came to the dealership to just “look” and hoping to buy in December. Nothing went to plan 😅 Jacob Cronk was very helpful! He sold us a new 2027 Palisade in the showroom, made the process effortlessly smooth. I would definitely buy again!

Jacob Cronk was very helpful and very down to earth. If he doesn’t know the answered to our question, he’ll definitely get someone that points us to the right direction. Highly recommend him.