Buying a car from Jacob at Walser Hyundai was, without exaggeration, the most pleasant dealership experience I’ve had. He is refreshingly low-key — no pressure, no theatrics, no scripted urgency. He answered every question directly, gave me room to think, and trusted me to arrive at my own decision, which is a rare and welcome thing in this business. The result was a purchase I felt genuinely good about rather than one I had to talk myself into. If you want to buy a car from someone who treats you like an adult, ask for Jacob.

Great salesman and frank in finance is awesome he made it so easy. It was so easy dealing with him.

Anthony Haas was excellent to work with!

Thanks Vincent for helping us find a car for my daughter!

The kindness of everyone here

It was great service and the service department was good

We had a fantastic experience purchasing our new vehicle from Tony. Great experience!

Very nice people and very helpful. Everyone was professional and very pleasant. Questions were answered.

I bought a 2027 Palisade Hybrid through Megan & Matt. The whole process was smooth, transparent and easy. Great people to work with and I highly recommend them and Walser.

New car, electrical drain issue 2 days after purchase. Car towed to nearest dealership per Hyundai. Walser coon rapids said not our problem contact Hyundai. So they do not stand behind a new vehicle 2 plus weeks to get it fixed. zero communication from dealerships and had to escalate to Hyundai to get car fixed.

This review is a little late, but at the beginning of the summer, I had the opportunity to purchase my first car from Walser Hyundai, and I’m so glad I took the chance. I especially want to thank Chris Routhe and Frank for helping me throughout the entire process. As a first-time car buyer with a young credit history and no cosigner, I had a lot of uncertainty and honestly had no idea what I was getting into. He was patient, understanding, and really took the time to guide me through everything. He helped me work with the banks to get approved and handled so much of the process for me, which made everything feel a lot less overwhelming. He also helped me get to a rate that I felt comfortable with, and I really appreciated how much effort he put into helping me. I’m genuinely happy that I took a chance with Walser Hyundai. They helped make something I wasn’t sure was possible become a reality, and I’m so grateful to have my 2017 Hyundai Tucson as my first car. Thank you to Chris and the Walser Hyundai team for making this experience such a positive one!

We specifically asked questions that we later learned that the salesman was lying about. We also took it to a mechanic, as they said we could do, and the mechanic charged us over $300 to say it needed over $7000 work. They advised us that it was in bad condition. By God's grace the ACH payment glitched or we would own that piece of junk.

Very courteous and helpful, I like that they wash my car for me when I get my oil changed